Family Estate Manager™, Inc (FEM) is committed to respecting the privacy of our clients and website visitors. We value our relationships with existing and prospective clients, and recognize that an essential element of those relationships is the trust and confidence of the families we serve.
This Privacy Policy applies to personal information provided or obtained on our websites (“Sites”), including any mobile applications that we may offer. This Policy does not apply to personal information that may be provided using the websites of our business partners or any other third parties, even if those third-party websites are linked to our Site.
- INFORMATION WE COLLECT. We may collect and store the following information when you use this Site:
- Contact and Content Upload Information. When you contact us using one of our online contact forms, we receive the messages you send as well as the personal information you provide, such as your name, phone number, and e-mail address. If you upload a digital photo or written content, we also receive any personal information you submit at the time.
- Transactional Information. We generate and collect information concerning our clients as necessary to offer and provide services, including information generated or received in connection with your transactions with us.
- Many of our sites include links to websites operated by third-party providers for legal/accounting content (“Third-Party Legal/Accounting Sites”). Information provided on Third-Party Legal/Accounting Sites is governed by the third-party’s privacy policy, not this Policy.
- Log Data. When you access and use our Site, we may automatically record information concerning your activity on the Site. This may include your IP address or other identifier, your browser type, the types of information you search for and view on our Site, locale preferences, and your mobile carrier. If you arrived at our Site by clicking on an advertisement or promotion on another website, we may also take note of the web page you visited before you came to our Site.
- Cookies. A “cookie” is a small data file that we transfer to your browser or mobile device. We use cookies to collect information in order to study, enhance and improve the use and capabilities of our Site. We also use cookies to enable certain features of our Site, and to preserve your preferences and customize your experience when you visit and return to the Site. Most browsers provide controls whereby you can choose to block receipt of cookies, to delete cookies, or to be prompted before cookies are received. Please note that, if you delete or choose not to receive cookies from our Site, the functionality of the Site may be impaired.
- Geo-Location Information. Many mobile devices permit applications to access real-time location-based information. We may collect and use such information, with your consent, in order to enhance the features and functionality of our mobile applications and service offerings. In addition, some of the information we collect, such as IP addresses, may be used to estimate an approximate location of the device you are using to access our Site.
- HOW WE USE PERSONAL INFORMATION. We use personal information to provide you with quality services, to carry out requested transactions, and to improve our Site and our service offerings. We may use some of the information that we collect concerning you in order to present you with information concerning services that may be of interest, and we may share that information within our family of affiliates. For example, we may tailor our marketing efforts based on the types of services you purchase, the services in which you demonstrate an interest, and your use of our Site.
- PROTECTING PERSONAL INFORMATION. We are committed to maintaining the security of personal information. We employ reasonable security measures to secure and protect the information we receive. Please remember, though, that no method of electronic transmission or storage is 100% secure.
- DISCLOSURE POLICY. We disclose personal information as necessary to operate our business, such as in connection with providing services to you or processing your transactions. We also may disclose information concerning you if required to do so by law or if we believe that such action is necessary to comply with a legal obligation or to protect and defend our rights or property, or those of others. In addition, we may share anonymous information aggregated to reflect Site traffic volume, average time spent on a Site, pages viewed, and other such parameters with our business partners, advertisers, consultants, or other persons or entities for any legitimate business purpose.
- SALES, MERGERS, AND ACQUISITIONS. In the event of a sale or other transfer of ownership of one or more funeral home or cemetery locations or other business units to a third party (whether by private sale, through operation of law, as part of a divestiture plan, or otherwise), we will provide personal information and transaction history associated with each such business unit to the persons and/or entities assuming control of such business unit.
- LINKS. The Site may contain links to other websites, and other websites may link to this Site. Please be aware that we are not responsible for the privacy practices of such other websites. Whenever you visit another website – via a link from this Site or otherwise – you should review the privacy policy of that other website. This Privacy Policy applies solely to information provided or obtained on our Site.
- NO USE BY MINORS UNDER THE AGE OF 18. The Site is not intended for use by children under the age of 13. If you are under the age of 13, you may not use our Sites. If a parent or legal guardian posts an entry on behalf of a child under the age of 13 on a section of the Site, the parent or legal guardian must indicate that such entry is being made on behalf of the child by the parent or legal guardian. Caution and good judgment should be used in connection with any information provided concerning the child. If we believe that any information has been posted by a child under the age of 13, we will promptly delete that information. Parents may contact us using the methods set forth below to request that information concerning their child be removed from our Site.
- NOTIFICATION OF CHANGES TO POLICY. We reserve the right to modify this Privacy Policy. Whenever we decide to change this Policy, notice of the change will be posted on the Site for a reasonable period of time. Nevertheless, you should review the Privacy Policy from time to time to be sure you are aware of the most recent version. Please be assured that we will only use information in accordance with the Privacy Policy in effect at the time the information was collected.